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Panel: Race to Better Customer Experience: Value of Data and ML in Fintech

Conference:  Transform X 2021

2021-10-07

Authors:   Jean-Denis Greze, Jag Duggal, Nima Ghamsari


Abstract

Melisa Tokmak (GM, Scale AI) moderates a discussion with Nima Ghamsari (CEO, Blend), Jag Duggal (CPO, Nubank), and Jean Dennis Greze (CTO, Plaid). Together, they discuss the evolution of financial services as companies race to put customer experience at the center of their focus while trying to reduce risk in the age of Machine Learning.

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