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BoF: An Open Future for Conversational AI -- Why is it Important, and How Do We Get There?

2022-06-23

Authors:   Oita Coleman, Jon Stine


Abstract

Conversational AI is at a crossroads. Adoption of proprietary platforms has slowed significantly; consumer usage has stalled at simple functionality. At the same time, enterprises (across nearly all industries) see a value in conversational AI, not only in the call center, but in business operations and customer insight. What will it take to unlock the value of conversational AI for users? How might a Linux Foundation community make not only a difference for enterprises, but open opportunity for open-source developers? Join the leaders of the Open Voice Network, the LF's voice-centric community, for an open discussion on why, what, and what's next.

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