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• The Kubernetes Special Interest Group for Contributor Experience manages sub-projects such as community, community management, documentation, Dev stats, elections, events, and GitHub management.
• The group also focuses on mentoring and Slack infrastructure.
• The annual report generator tool creates empty annual report templates and issue templates for the sub-projects.
• Automation efforts were made to generate lists of community enhancement proposals for the annual report templates.
• The annual reports serve as a way to gauge the health of sub-projects and to identify areas where help is needed.
• The reports can also be used to convince employers to allow contributions to Kubernetes.
• The group is in need of help in the mentoring and elections sub-projects.

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• The Kubernetes community manages various sub-projects such as automation of the pipeline from Zoom to YouTube, managing the end-user focused community forum, and reaching out to contributors through various communication platforms
• The community also focuses on maintaining code quality and managing GitHub requests through a team of moderators and admins
• Mentoring programs are crucial for building up new contributors and scaling back some programs due to resource constraints
• Shadow programs are adopted by various groups to train individuals for specific roles within the project

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• Kubernetes has various sub-projects to manage its community, events, documentation, mentoring, and Slack infrastructure
• The community sub-project manages communication platforms and moderators to ensure a safe and helpful community
• The contributor sub-project focuses on reaching out to contributors and managing their needs
• The documentation sub-project provides living documents for general and specific contributions, with plans to create a self-paced contributor course
• The mentoring sub-project helps contributors move up the contributor ladder through group mentoring cohorts and shadow programs
• The Slack infrastructure sub-project manages a large Slack instance with over 150,000 people

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• Kubernetes manages an instance of Discourse called discuss.io for end-user focused community forums
• Moderators help keep the community safe and are staffed across different time zones
• Contributor.coms is a sub-project that manages marketing and outreach to contributors
• Contributor and developer guides are living documents that cover general and specific processes for contributing to the project
• Shadow programs help individuals learn about specific roles and responsibilities within the project
• Slack infrastructure is moderated to maintain a safe and inclusive space for contributors
• Joining SIG mailing lists and attending meetings is a good way to get involved
• Regular attendance and note-taking are appreciated roles for new contributors

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• Frequently revisit documentation such as the quick start guide and maintainer guide to ensure they are up to date and remove barriers of entry
• Acknowledge that disputes are unavoidable and have a code of conduct and governance in place before incidents occur
• Establish coding standards to prevent mundane issues and remove nitpicky little problems
• Respect volunteers as contributors and avoid treating them like employees
• During the norming phase, revisit issue management strategies and use labels to streamline triaging and delegation of work