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Authors: Oita Coleman, Jon Stine
2022-06-23

Conversational AI is at a crossroads. Adoption of proprietary platforms has slowed significantly; consumer usage has stalled at simple functionality. At the same time, enterprises (across nearly all industries) see a value in conversational AI, not only in the call center, but in business operations and customer insight. What will it take to unlock the value of conversational AI for users? How might a Linux Foundation community make not only a difference for enterprises, but open opportunity for open-source developers? Join the leaders of the Open Voice Network, the LF's voice-centric community, for an open discussion on why, what, and what's next.