The importance of building a data culture and focusing on customer experience in implementing AI in enterprises
- Focusing on customer experience is the right place to start in implementing AI in enterprises
- Clear business value and a defined business case are important in securing funding for AI projects
- Short-term opportunities to make employees more productive with AI should be prioritized
- Creating a data culture is crucial in making data-informed decisions and empowering everyone in the organization
- Automation is a top priority in enterprises to eliminate manual processes