You're a Community Manager? But What Do You REALLY Do?!


Authors:   Karen Chu, Nanci Lancaster


When it comes to open source software, having a strong, active community that feels supported is imperative to success. Oftentimes, maintainers are tasked with an abundance of responsibilities but are also expected to set aside time to inform and engage with community members such as users, contributors, and others who are interested in the project. This is where community managers can step in to alleviate the burden and provide support.For those who are trying to understand what this hard-to-define role is, the responsibilities involved, and the value of having a community manager dedicated to your project, join Nanci (community manager for Carvel and Tanzu Community Edition(TCE) Open Source Software projects) and Karen (community manager for Helm and other CNCF projects) for a breakdown of what a community manager role can look like and the value of the role as they cover topics including:Maintainer and Contributor experienceEventsSocial media/communicationsGitHub Repo HealthCommunity MeetingsClick here to view captioning/translation in the MeetingPlay platform!


Post a comment

Related work

Authors: Bridget Kromhout, Matt Farina, Matt Butcher, Karena Angell

Authors: Joe Kutner, Savitha Raghunathan, Mritunjay Sharma, Anushka Mittal