The Ambassador Program at Mayo Clinic has been successful in improving information security awareness among employees and reducing turnover rates.
- The Ambassador Program at Mayo Clinic aims to improve information security awareness among employees.
- The program uses newsletters, security alerts, and peer-to-peer communication to deliver information.
- Ambassadors are selected based on their interest in information security and their ability to communicate effectively.
- The program has been successful in reducing turnover rates and improving job satisfaction among ambassadors.
- The program is based on the job characteristic model, which emphasizes the importance of meaningful work, personal responsibility, and knowledge of results.
- The program has been successful in achieving these psychological states and improving job satisfaction among ambassadors.
The survey conducted among ambassadors found that 75% of them chose to share information with their peers as soon as possible, and 67% perceived the program to have a positive impact on the organization. Some ambassadors noted that their peers' phishing detection had improved, and there was an increased level of confidence among employees. The program has also been successful in reducing turnover rates, with many ambassadors staying in their roles for more than a year.