Panel: The State of AI in eCommerce

Conference:  Transform X 2021


Authors:   Minesh Shah, Kady Srinivisan, Greg Bowen


We are very familiar with the power of recommendation engines in eCommerce. The most dominant eCommerce companies in the world attribute much of their overall revenue to upselling and cross-selling powered by those recommendations. However, other AI use cases in personalization, logistics, and analytics are also transforming other parts of the eCommerce experience. In this panel, we will discuss the current state of AI in eCommerce. The panel will explore the upcoming use cases primed to disrupt the industry and share their experiences on how they have enabled their organizations to be AI-ready.


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