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Conference:  Transform X 2021
Authors: Minesh Shah, Kady Srinivisan, Greg Bowen
2021-10-07

We are very familiar with the power of recommendation engines in eCommerce. The most dominant eCommerce companies in the world attribute much of their overall revenue to upselling and cross-selling powered by those recommendations. However, other AI use cases in personalization, logistics, and analytics are also transforming other parts of the eCommerce experience. In this panel, we will discuss the current state of AI in eCommerce. The panel will explore the upcoming use cases primed to disrupt the industry and share their experiences on how they have enabled their organizations to be AI-ready.
Conference:  Transform X 2021
Authors: Oskar Stal
2021-10-07

tldr - powered by Generative AI

The presentation discusses Spotify's approach to building a more connected and holistic system for content recommendation, utilizing machine learning models and data instrumentation.
  • Spotify is building an encoder system that can encode a user's state into embeddings that are sensitive to actions and changes in satisfaction.
  • They have built a simulator that can simulate user reactions to certain content, which is used to train the recommendation algorithm.
  • A/B testing is used to compare agents trained on good simulators versus less good simulators.
  • Spotify is transitioning to a more farsighted approach to content recommendation, optimizing for long-term fulfilling content diet rather than clicks or streams.
  • They are investing in data instrumentation to understand how users interact with their content and to create reusable data sets.
  • Spotify has shared machine learning models that provide information on user affinities, similarities, and clustering, which are useful for many different features.
  • Machine learning models are created for specific use cases, such as Discover Weekly or search, and optimize for different goals.
Conference:  Transform X 2021
Authors: Justin Basilico
2021-10-07

tldr - powered by Generative AI

Recent trends in improving personalization at Netflix using deep learning, causality, bandits, and objectives
  • Netflix faces a variety of challenges in personalization, including improving diversity, freshness, and fairness of recommendations
  • Recent trends in improving personalization include using deep learning for recommendations, causality to understand the impact of recommendations, bandits to optimize recommendations, and objectives to measure success
  • Deep learning involves learning embeddings for user and item IDs and using them to make predictions
  • Causality involves understanding the impact of recommendations on user behavior using randomized experiments
  • Bandits involve optimizing recommendations by balancing exploration and exploitation
  • Objectives involve measuring success using metrics that capture user satisfaction and fairness
  • Netflix is hiring for research and summer intern positions in personalization