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Authors: Alanna Burke
2023-04-19

tldr - powered by Generative AI

The importance of good documentation in improving productivity, retaining customers, and managing changes in a company.
  • Good documentation is easy to understand, gets to the point, and has been vetted for accuracy
  • It includes the author and date, and addresses the right audience
  • Visual elements such as headings, callouts, and tables make documentation more engaging
  • Documentation tools such as Markdown, Read the Docs, and Confluence can help standardize and streamline the process
  • Empowering contributors and creating a positive feedback loop can encourage more people to write documentation
  • Managing documentation should be an official part of everyone's job description