tldr - powered by Generative AI

• NewMapRaj is a Kubernetes native data processing and analytics tool used to derive actionable insights for different areas like operational excellence, cost, and security.
• Intuit's core principle is innovation, and they invest in Argo to make sure their products are always available and issues are resolved quickly.
• Change-related incidents were causing one-third of Intuit's incidents, and their MTTR was higher due to disjointed deployment and operational experiences.
• NewMapRaj integrated AI-based observability into Argo CD and rollouts to add a metrics tab, run a multivariant model, and remove humans from the equation.
• The AI-based observability is computed in real-time and normalized to a human understandable format.
• NewMapRaj uses a streaming system that does feature engineering and inferencing, and triggers inline training to discover new applications and configurations.
• The challenges of real-time streaming include boilerplate code and non-standard code, making it difficult to do quick experimentation and extension.

tldr - powered by Generative AI

• Reviewed 100+ post-mortems to discover recurring patterns, anti-patterns, and root causes of typical outages in Kubernetes-based systems
• Aggregated insights gathered to review the most obvious DON'Ts and some less obvious ones to help prevent production outages
• Shift left responsibility by delegating knowledge and educating developers on best practices in the industry
• Anecdote about attending a devops meetup and realizing the importance of devops for developers